Contact Center Plus’ call center solutions were created to be the most user friendly and flexible contact solution. Our solution provide many innovative features which include: Workforce Optimization, CRM incorporation, IVR (Interactive Voice response), and ACD (Automatic Call Distribution), etc. Our Hosted Call Center drastically improves end-user feedback via CRM integration, Workforce Scheduling, and surveying which will considerably reduce your operating costs. We understand that our customers’ needs are forever evolving, so we pride ourselves on continuously releasing new and improved solutions within our Contact Center Platform. If you ever have a specific or unique request, we will skillfully create a custom solution that will fit your contact centers requirements.